How To Solve Black Screen Issue On iPhone 7 And iPhone 7 Plus


Some have reported that the Apple iPhone 7 and iPhone 7 Plus will have a black screen after you have turned on the smartphone. The problem is that the iPhone 7 and iPhone 7 Plus buttons light up like normal, but the screen remains black and nothing is showing up. The Apple iPhone 7 and iPhone 7 Plus screen won’t turn on at random times for different people, but the common problem is that the screen fails to wake up.

There are several different ways to try to solve the iPhone 7 and iPhone 7 Plus blank screen issue, follow the instructions below to learn how to fix the iPhone 7 and iPhone 7 Plus black screen not turning on issue.


Boot to Recovery Mode and Wipe Cache Partition

The following steps will get the Apple iPhone 7 and iPhone 7 Plus into Recovery Mode by booting the smartphone:

Select on Settings > General > Storage & iCloud Usage. Then select on Manage Storage. After that tap an item in Documents and Data. Then slide unwanted items to the left and tap Delete. Finally tap Edit > Delete All to remove all the app’s data.

Read this guide for a more detailed explanation on how to clear cache on the Apple iPhone 7 and iPhone 7 Plus


Factory Reset Apple iPhone 7 and iPhone 7 Plus

If the method above didn’t help you fix the black screen problem on the iPhone 7 and iPhone 7 Plus, then you should try to factory reset the smartphone. The following is a guide on how to factory reset the Apple iPhone 7 and iPhone 7 Plus. It’s important to note that before you go to factory reset an iPhone 7 or iPhone 7 Plus, you should back up all files and information to prevent any data from being lost.


Get Technical Support

If none of the methods have worked in trying to get the Apple iPhone 7 and iPhone 7 Plus to turn with the black screen, it’s suggested to take the smartphone back to the store or to a shop where it can be physically checked for any damage. If proven defective by a technician, a replacement unit may be provided for you of it could be repaired.


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