If you own a Samsung Galaxy S9 and have a problem with the Snapchat which keeps crashing, then you need to find a solution to the problem because it gets to your nerves. Fortunately, we have come across several promising solutions to this problem that we hope you will be willing to try out if you need to solve the problem of Snapchat crashing randomly.
Updating your Snapchat could be the simplest and most obvious fix to the problem you are facing. You can update your Snapchat by following the instructions provided below;
- Launch your Google Play Store app
- Tap on the hamburger icon which is an icon with three horizontal lines
- Next thing is to hit the My Apps and Games option
- Locate and select Snapchat
- Now hit on Update
Besides updating your Snapchat app, you may also be required to ensure that your Samsung Galaxy S9 Android Operating System is up to date before proceeding with any other repairs.
Clear Snapchat App Cache
- You can clear the Snapchat directly from your settings. Just head to the Settings then hit on Apps
- In the Apps menu, locate and select Snapchat
- Proceed to clear cache
Clear Snapchat App Data
To clear the Snapchat data, follow the steps below;
- Go to your Settings menu
- Select on Apps
- Go to Snapchat
- In the Snapchat screen, hit on Clear Data
Delete and Reinstall Snapchat
The other option is to try and delete then reinstall your Snapchat by following the steps provided below. Note that there are two ways by which you can delete your Snapchat app as highlighted below;
- Locate the Snapchat app icon. Tap and hold on the icon then drag it to the garbage icon on your screen and you will see the option to Remove or Uninstall
- Alternatively, go to the Settings and in the Apps section, select on Snapchat then hit Uninstall
Once you have deleted and uninstalled Snapchat, go to your Google Play Store app and search and Download Snapchat. After downloading it, install it just like you did the first time.
The Android Operating System Causes The Galaxy S9
If your Snapchat is crashing because your Android Operating System is causing the problem, then you need to check a few things. The problem could be resulting from a recent system update which if it is the case, then the best solution is to perform a factory reset. We thought we could make it more convenient for your by providing here a link explaining how to factory reset the Galaxy S9 Plus. Remember to backup all your files before following the factory reset option because a factory reset will erase everything on your Samsung Galaxy S9 smartphone.
Start Galaxy S9 Plus In Safe Mode
The Safe Mode only utilizes the essential components of your Android Operating System. This alternative provides a chance to troubleshoot and debug your Galaxy S9 if it is malfunctioning. While in the Safe Mode, you can safely get rid of any bugs that are present in specific apps hence causing your smartphone to freeze and crash.
A quick guide on how to boot your Samsung Galaxy S9 into the Safe Mode will help you to a great extent. In the quick guide provided here you can find the details on how to go about reboot your Galaxy S9 into the Safe Mode.
In brief, just power off your Galaxy S9 completely then keep pressing the Power button to reboot your smartphone. As soon as the screen becomes active and displays the Samsung logo, press the volume down button and keep it pressed for about 3 seconds. After that, you should see the Safe Mode in the bottom left corner of your Galaxy S9 screen to show that you have successfully rebooted into the Safe Mode.